The top benefits achieved in social media in 2013

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About William (WAC) Wallace

I am an extremely passionate, positive, innovative and motivated individual. 29 years of business experience, I have a primary focus on the next generation consumer, its evolution and the experience that the customer had. As a professional, analyst, and mentor, I maintain a deep understanding of business management, intelligence and data analytics, strategy, business metrics and the behaviours driving each component of the business, especially the customer experience. As a member of the CMO Council, and Board Member of a National NPO, I ams spearheading marketing transformation on a social and multi-channel adoption model, I also have a strong next generation ICT background, as well as transformational leadership abilities and experience. I manage a large social graph of professionals globally, sharing content and ideas through collaboration on a professional level in all industries. In addition, I am privileged to mentor various individuals at all levels, including c-levels, in different organisations on consumer behaviour, customer experience, social media strategies, strategic transformation, programme and project management, as well as business management and strategy My life goal is to do what I love, and love what I do. And this means to keep moving, to stay "hungry" and to continuously find ways to grow - both as human being and professional.
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One Response to The top benefits achieved in social media in 2013

  1. Mary Sue says:

    Excellent post! Thanks for upping the blogging game- this is easily one of the best written social media blogs I’ve found!

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