The top benefits achieved in social media in 2013

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About William Wallace

William is a Customer Experience Specialist, Digital & Connected Consumer Analyst, Programme Manager, Social Media Strategist and Start-up Advisor, as well as the founder of The Social Media Professional. He is currently researching the impact of social media intelligence on Customer Experience Management, as it relates to market share, reflecting the effects on Business, Marketing, Branding, Next Generation Consumerism, and the evolved meaning of ‘workplace readiness’ and the future of ‘Business As Usual’.
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One Response to The top benefits achieved in social media in 2013

  1. Mary Sue says:

    Excellent post! Thanks for upping the blogging game- this is easily one of the best written social media blogs I’ve found!

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