The top benefits achieved in social media in 2013

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About William Wallace

William is the founder of, and principal analyst at The Social Media Professional. Besides specialising and consulting on Social Media, Customer Experience, and Digital Branding, he actively networks and collaborates with thought leaders and industry professionals on these fields of expertise. Whilst being an influencer in this space, he advises various business executives, advisory boards and start-ups on customer experience and social media branding strategies. In addition, he addresses audiences on these topics at speaking events.
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One Response to The top benefits achieved in social media in 2013

  1. Mary Sue says:

    Excellent post! Thanks for upping the blogging game- this is easily one of the best written social media blogs I’ve found!

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