The top benefits achieved in social media in 2013

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About William Wallace

William is the founder of, analyst at The Social Media Professional. Besides specialising and consulting on Social Media, Customer Experience, he actively networks and collaborates with thought leaders and industry professionals on these fields of expertise.
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One Response to The top benefits achieved in social media in 2013

  1. Mary Sue says:

    Excellent post! Thanks for upping the blogging game- this is easily one of the best written social media blogs I’ve found!

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